If you do not find your answers here, please reach out via our "live chat", or send us an email.
How much is Shipping?
Shipping to USA:
“Express International via UPS” $11.66 USD - Includes a tracking number. Delivery is approximately* 5-9 business days after covers has been sewn.
Shipping within CANADA:
“Canada Post LETTER” $2.00 USD - regular post no tracking, shipping is approximately** 5-12 business days, after covers have been sewn.
"Express via Canada Post” $15.99 USD - Includes a tracking number. Shipping is approximately* 3-5 business days. You will receive an email with the tracking number once the product is shipped.
Shipping World Wide:
“Express via UPS” $35.00 - Includes a tracking number.
Delivery is approximately 6-12 business days, after covers have been sewn.
Please note that different countries have their individual Customs and Duty fees for import into your country. UPS will send updates via email as the shipment travels closer to your address.
*There may be delays due to the current world health crisis. UPS will send updates via email as the shipment travels closer to your address. We do guarantee delivery of your product!
**Due to the current employment situation, Canada Post is doing their best to deliver on time but there may be a delay. We do guarantee delivery of your product!
When will I receive my order?
Processing Time: Once your order is placed we start working on sewing and packaging it for our shipping department to ship. The processing (sewing) time is 1-3 business days.
Once product is sewn and packaged, you will receive an email confirming that your order is complete and your shipping choice has been processed, along with your tracking number (if that shipping option was chosen).
Socket Socks prosthetic covers is a company owned and operated by an amputee. We understand your excitement to receive your order. If you have any questions, please reach out to me (Joan) and I will be happy to answer.
Joan MacDonald (owner)